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MASTERMIND: New & Exciting Career Changing Program
Weekly Sessions 1.5 Hour Sessions over 6 Months (Tuesdays) – $500.00 Per Person Month January 5, 2022 to June 28, 2022, 9am to 10.30am Are you ready to advance your personal and professional development in a practical and significant way? Is it time to grow to the...
Customer Centricity: The Human Element as a Core Business Driver
Mastermind – A Remarkable Life and Career-Changing Program
“We don’t get extraordinary things done by working alone – with no support, encouragement, expressions of confidence, and help from others. We don’t make the best decisions, get the best grades, run faster, achieve the highest levels of sales, invent breakthrough...
Trust: The Hard Currency of Business
Trust touches every area of business. It’s the currency that makes business go round; whether it’s trust between customers and brands, leaders and teams, or between team members. Reputable and trusted brands benefit from customer loyalty and retention and consistently...
What You Should Learn About Your Clients | Burn The Ship Ep. 115: Dr. Mary Ritz
Leveraging the Power of Synergies with Dr. Mary Ritz and Dr. Meiya Nthoesane.
This year's unexpected test drive of the future of work and business has exposed some truths about potential vulnerabilities in our operations. Though some organizations have transitioned swiftly to new ways of working, some of the...
Employee and Customer Satisfaction: The Survey Metrics You Need to Know
Whether we were ready for remote work or to fully serve our customers online, COVID-19 offered us little choice. We’ve had to quickly pivot and transition our operations to not only accommodate remote work but accept the reality that our on-premise customer...
Driving Employee Engagement in a Crisis
Even when businesses or organizations are operating normally and all seems well, employee engagement can be a challenging workplace approach to manage. Fortunately, with the value of engaged employees widely known, most organizations have made great strides in...