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Leveraging the Power of Synergies with Dr. Mary Ritz and Dr. Meiya Nthoesane.
This year's unexpected test drive of the future of work and business has exposed some truths about potential vulnerabilities in our operations. Though some organizations have transitioned swiftly to new ways of working, some of the...
Employee and Customer Satisfaction: The Survey Metrics You Need to Know
Whether we were ready for remote work or to fully serve our customers online, COVID-19 offered us little choice. We’ve had to quickly pivot and transition our operations to not only accommodate remote work but accept the reality that our on-premise customer...
Driving Employee Engagement in a Crisis
Even when businesses or organizations are operating normally and all seems well, employee engagement can be a challenging workplace approach to manage. Fortunately, with the value of engaged employees widely known, most organizations have made great strides in...
From Product Centricity To Customer Centricity And Reaching Anyone At Any Level Online
Part 3 Common Mistakes Leaders Make – Not Taking a Holistic View with Dr. Mary Ritz
Part 2 Common Mistakes Leaders Make – Lack of Transparency and Openness
Part 1 Common Mistakes Leaders Make – Micromanaging with Dr. Mary Ritz
Almenta International: Live Virtual Training with Dr. Mary Ritz
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