Being an effective communicator takes real skill. Communication skills have to be developed, honed and added to on an on-going basis. They are the heart of interpersonal skills and the greater your awareness of how it all works, the more effective your communication will be. To be effective in business, you have to communicate well. This effective communication training course will help you master the human relation skills demanded in today’s tough business environment.

To connect with many types of people while projecting confidence, credibility, and trust worthiness requires specific tools and strategies. Participants will focus on improving communication skills and competencies necessary to build mutual understanding and connectivity with others regardless of roles. Participants will discover influence strategies and learn how to critically evaluate each unique communication event.

TARGET AUDIENCE INCLUDE – Managers, Leaders and Team Members; Supervisors & Team Leaders and individuals who want to improve Communication Skills.


  • How to improve human relations skills
  • How to strengthen interpersonal relationships
  • How to solve workplace communication issues
  • How to target message to situation
  • How to manage stress and handle fast-changing workplace conditions
  • Develop more effective communication skills and be better equipped to perform as a persuasive communicator, problem-solver and focused leader
  • Develop a take-charge attitude to initiate with confidence and enthusiasm
  • How to communicate with clarity and effectively
  • How to recognize the role of communication in developing influence and improve productivity



  • Ability to communicate in a multi-cultural environment
  • Give and receive constructive feedback
  • Become an active listener and observe others
  • Increase self-awareness of how you communicate and are perceived by others
  • The ability to create an environment for productive work relationships through effective communication
  • Demonstrate understanding of the communication process
  • Identify elements and principles of communication


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