Training and Development

 

Almenta devices customer management solutions by viewing the customer management model as an ecosystem. The different components of this ecosystem are studied and analyzed thoroughly. The solutions are then devised in the form of consulting and training. Our solutions can be delivered both virtually or classroom-led. Click on a topic below to view short descriptions and course outlines for training solutions:

 

Customer Experience

Customer Experience

The Customer Experience course is an excellent and thought-provoking program for any organization committed to their improving performance in a sustainable way. The course provides learners with...

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People Management

The overall objective of the course is to ensure that human resource capital is highly optimized in the organization for business performance. An organization cannot achieve greatness if its human...

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Our carefully devised solutions help our clients outpace the competition and enhance their business performances. The approach employed by Almenta analyzes where the organization currently is, where it wishes to be, and what hurdles lies in achieving its desired position.